Friday, July 19, 2024

Being Explicit about Skills will Help Solve Canada’s Productivity Problem

Originally posted here.

Concerns over Canada’s low productivity have grown louder with many writers positing paths to improved productivity and innovation performance. Canada has lagged other advanced economies for decades. To fix this long-standing problem we need to simplify the discussion. The root cause of our productivity challenges can be traced to how we teach–and learn–new skills. It’s convocation season: do new graduates know what skills they have learned in their programs? Do employers know how to make use of these skills? Making tacit knowledge explicit will help new graduates–and their employers–improve Canadian productivity.

The Three-Legged Stool of Productivity: Investment not a Cost

One challenge with the productivity discussion is that it is opaque. It seems possible that most business owners, if they think about productivity at all, have only a vague notion of what it means to their bottom lines. We need to reframe the issue in ways that are meaningful.

To simplify things, imagine productivity as a three-legged stool. The three legs represent Canada’s investments in:

  • Research and Development (R&D);
  • New equipment/technology; and
  • Education and Training.

Canadian firms under-invest in all three compared to international averages. Canada has a short stool, but other countries (and their firms) have a highchair. Raising the legs of our stool will help us compete internationally. The most important leg of the stool? Education and training. Firms cannot effectively perform R&D or adopt new technology without properly trained people.

Think about AI: its use depends on the three legs of the stool. AI is both a subject and a product of R&D. It is also a new technology that we need to adopt at scale in the economy. Figuring out how to leverage new technology like AI requires education and training. Skills in product design, project management, and presentations, alongside the human skill of adaptability, are at the heart of successful R&D. These same skills underlie the ability to integrate new technologies into workplaces.

Teaching these skills is imperative. Upskilling the workforce through targeted education and training will support businesses to investigate new technologies, create products and services and uncover innovations in sales and marketing to help Canadian companies compete.

Skills are at the Root of Productivity

Even more important is ensuring learners recognize when they practice and acquire these skills. This means being explicit about the specific skills people gain from any program or curricula. Some programs already do this; colleges in particular are good at ensuring program outcomes are clearly stated. Indigenous institutes excel at infusing competencies with cultural context. But exit outcomes from an undergraduate program are entry level in the field of study. This means employers need to invest to ensure employees continue to develop their skills in situ.

When learners are clear about the skills they have acquired they are better able to quickly put these into action. Transforming tacit knowledge about acquired skills into explicit awareness helps career entrants make better use of the skills they’ve gained. It will help them put these skills to use more effectively, and more rapidly. Skills are at the root of productivity. Ensuring graduates can more rapidly enact the skills and competencies they have learned is central to solving our productivity problems.

Supporting Risk-Taking, Innovation and Entrepreneurship with Private+Public Partnerships

Canada’s Indigenous institutes, colleges and universities are teaching our next generation of skilled citizens. These institutions have access to cutting edge equipment and can make this available to companies. Businesses that partner with postsecondary institutions gain access to new technology, and to those who learn with it. Research partnerships–across the spectrum from basic and applied research to experimental development–let businesses take calculated risks, and learn by doing with students and professors who are doing exactly the same thing.

Business-higher education partnerships help foster a culture of supported risk-taking, innovation and entrepreneurship. These partnerships create incentives for collaboration and commercialization; they support the growth and scaling of Canadian firms. When students engage in research partnerships through work integrated learning they gain crucial innovation literacy, while helping businesses to grow and thrive. From intrapreneurship to entrepreneurship, the skills for innovation are best gained in an applied context. These students graduate and become job takers and job makers.

From Digital Transformation to Derisking Innovation

eCampusOntario helps our members embrace Digital Transformation to meet the challenges of education in the 21st century. Our AI-driven micro-credentials and R&D partnership platforms enable Indigenous institutes, colleges and universities to help employers derisk all three legs of the stool. Learn more at digitalcampus.ca.

Canada has strengths and opportunities in emerging sectors, such as artificial intelligence, biotechnology, quantum computing, and clean energy. These sectors have the potential to create jobs, solve societal challenges, and drive economic growth.

We need to be explicit about the skills that will get us there. Doing so will help Canadian firms address longstanding productivity problems and compete more effectively in the global economy. Helping Canadian firms to invest in the three-legged stool of productivity will enhance innovation.

Tuesday, July 16, 2024

“Your talent strategy is your business strategy.” Notes from the D2L Executive Summit

Originally posted here.

The D2L Executive Summit, held last week in Toronto, was an excellent series of discussions on the future of education and work.

The day kicked off with a fireside chat with D2L CEO John Baker and Chief Strategy Officer Jeremy Auger.  John mentioned that at the Business Council of Canada  learning one of the top three priorities: “If we are not sharpening skills of employees each year we are holding back our companies. And our people.”

This really set the tone for the day’s discussions. The keynote speaker was David Autor, Ford Professor of Economics at MIT who spoke on “Expertise, Artificial Intelligence, and the Work of the Future” David provided many insights, including stating that “we’re not running out of jobs. We are running out of workers.” This is an important point to think in terms of the supply and demand of the workforce that fuels our economy. David also had some really great pull quotes in his deck, including from “We know more than we can tell”, from Michal Poyani on rules versus tacit knowledge and the nature of competencies that are used to guide work. I subscribe to the need to make tacit knowledge explicit, including in supporting skills development as I wrote recently.

Another useful quote was this: “The future is not a forecasting problem. It is a design problem” attributed to Josh Cohen of Apple University. I like this because it gives us agency – in determining the future – of education, work, AI disruption. It was also a good segue into the panel of presidents, which included Humber College President and CEO, and eCampusOntario Board Chair Ann Marie Vaughan, Ed.D..

On the development of the Humber Strategic Vision, Ann Marie quipped that “Strategic planning is like trying to nail the fog to the wall.” What is important, she reminded us, is that we advocate for the value of public education and the inherent value to society that public education provides.

On this topic, in the next panel Soulaymane Kachani, Senior Vice Provost, Columbia University's Columbia Plus: lifelong learning at Columbia for all graduates for the rest of their lives. This is an excellent model that aligns well to some of the initiatives eCampusOntario is supporting around subscription models to higher education as part of alumni and industry engagement. This is all part of supporting the three-legged stool of productivity in Canada.

Fundamentally, providing faster routes to credentials is a productivity issue and challenge. Rethinking – and intentionally designing – how higher education can support our society and economy is imperative. Extensible learning that leverages the application of new knowledge into the workplace such as through work integrated learning is even more important today to future proof our economy for tomorrow. As Malika Asthana, Senior Manager, Strategy and Public Affairs at D2L reminded all: “Your talent strategy is your business strategy.”

A big shoutout to Malika Asthana, Jeremy Auger and John Baker and the D2L team for putting together an excellent agenda.

As an added bonus it was great to see many friends and colleagues at the Summit, including Saskatchewan Polytechnic President Dr. Larry Rosia, Fanshawe College President Peter J Devlin, CMM, MSC, CD, ICD.D, GCB.D, Laura Jo Gunter, President and CEO of the NAIT (Northern Alberta Institute of Technology).  And in the photos below: Business + Higher Education Roundtable Valerie Walker and Matthew McKean and University of Waterloo President and Vice Chancellor Vivek Goel.

Thanks to D2L for providing the space for thought leadership.