Thursday, January 9, 2025

Education and the Economics of Inference

 If history is our guide then we go forward through the rearview mirror, to paraphrase Marshall McLuhan. There are many metaphors that help us make sense of the present. I like the skeuomorph, mostly because, as a practitioner of human centred design having worked on many projects involving UI, UX and behaviour change, these help orient ourselves to the present use case by mapping past grammars of action into the future. January is a fitting time to reflect on how the past informs the future. And we are at a critical junction in postsecondary education, and depending on your perspective this is either a beginning or an end. 

Education going forward will be defined by new ways of thinking that promotes better access and accessibility – using AI in teaching and learning, better credit mobility, a focus on affordable learning and open education, modular and micro-credential learning, including more effective use of physical space, and increasing the porosity between the private and public sectors. We are in the middle of redefining the business model of higher education. Here are some observations from last year that will help inform this year as eCampusOntario continues to support Digital Transformation – in Ontario and across Canada through our network of partners and Digital Campus Canada. 

Access: Accessibility

This year marks the full implementation of the Accessibility for Ontarians with Disabilities Act (AODA). There is a still a lot of work to be done to meet the aims of the AODA, but there has been a lot of great work on accessibility across our sector.

Last year we worked with partners to produce two excellent resources to support accessibility. 

The Inclusive Design Research Centre at OCAD University is a global leader in accessibility. Check them out – these have many useful resources, including this one: Framework for Accessible and Equitable Artificial Intelligence (AI) in Education. This report offers great guidance on AI – it is “a practical guide to the dizzying domain of artificial intelligence within the education ecosystem, with a particular focus on the impact on equity and accessibility. AI and accessibility are beginning to have an interesting conversation.” 

We also worked with the Business Higher Education Roundtable (BHER) on a roadmap for supporting Accessibility, Digital Transformation, and Work-Integrated Learning (WIL) – watch for this to drop soon.

Artificial Intelligence: AI

AI is a pharmakon: it is either a remedy or a poison. As such, it too is a fitting way to frame our discussion as with those described above. And AI is a resource extraction industry. It uses the raw materials of the Internet to build inference – the process by which harvested data produces meaning. Eventually the full cost of this will be apparent. But for now, beyond the hype cycles AI adoption is the big push – and education will be no exception.  Here are a couple of excellent resources on using generative AI in teaching and learning:

A credit granted anywhere is a credit granted everywhere 

Humber Polytechnic demonstrated leadership on seamless credit transfer by announcing late last year that there will be “Automatic and no fees for credit transfers and prior learning assessment and recognition starting Fall 2025.” This is a game changer for Ontario. It is the first domino to drop as Ontario continues system evolution toward a bigger focus on learners and value for money – for learners and for the system. Bottom line: Learners should be provided with “no wrong door” into the educational system that will enable credential completion across all areas of the economy. 

Affordable Learning: OER Uptake at Scale

The Ontario Virtual Learning Strategy (VLS) invested $35M in open education. As the Minister Nolan Quinn of the Ministry of Colleges and Universities said in his opening remarks at the eCampusOntario annual Teaching and Education Seminar and Showcase, OER saves students money. Our Open Library has a student savings tracker that includes an opportunity to learn how much faculty can save their students and to share an adoption.  And there is good news from across the sector: Check out this story from Trent University Open Educational Resources Pilot Project Saves Students an Estimated $390,000 in Textbook Costs. And from Fanshawe College the OER Design Studio enlists students to work and learn that saves students millions in annual costs. Both of these were supported by funding from the VLS.

Want to learn more about open education in Ontario? Check out these two recent reports:

  • Brock University’s Inclusive Education Research Lab and eCampusOntario have released On a Path to Open, a new report detailing key results from a study conducted with Ontario’s publicly-supported colleges, universities, and Indigenous institutes about their capacity to support open educational practices (OEP)
  • Affordable Learning, Lasting Impact: How OER and Partnerships Save Students Money, a new report detailing how Open Educational Resources (OER) are emerging as a critical tool in addressing education affordability, promoting equity, and fostering innovation across Ontario’s higher education sector.

Modular and Micro-Credential Learning

Here’s two excellent examples of leadership and the future of learning. We recently had the opportunity to visit Dario Guescini and Radha Krishnan at Seneca Polytechnic. Among other highlights they showed us the Hyflex Classroom design. This digital by design space enables full hyflex learning – it does not matter if the students are in the class or attending remotely. A significant percentage of classroom at Seneca Polytechnic are outfitted this way. They started building these during the pandemic. That’s foresight in action.

And on a recent visit to College La Cite I learned about their approach to modular curricula: all courses across all programs are modularized and translated to outcomes based learning. This gives them enormous flexibility on supporting multiple and myriad learning pathways, including the potential to create micro-credentials. This is a great example of future-focused extensibility. Again, exceptional foresight that future proofs learning design forward.

And on the topic of micro-credentials, eCampusOntario continues to support our members to align programs with local labour markets to fill specified labour market gaps.

The official Ontario upskilling platform – the Micro-Credentials Portal operated on behalf of the Ontario Government by eCampusOntario supports Ontario’s Micro-Credential Strategy. The MC Portal continues to provide members with innovative labour market tools to ensure program alignment. It is also an example of AI in action.

The AI back end of the Micro-credentials portal helps institutions assign labour market information (LMI) to their courses and programs with a click of a button. Institutions can be supported in aligning their courses/programs at scale with NAICS, NOC, and CIP data, as well as structured skills taxonomies, associated job titles, and local job market data by geographic region, to ensure local labour market alignment of programs prior to international recruitment. The AI front end provides learners with clarity on eligible programs and job market alignment and easy to use features to find the right program at the right time in their career. 

These tools can be expanded to support targeted international student recruitment. Institutions gain clarity on how their programs align with labour markets and IRCC regulations, and MCU gains clarity on the scale and scope of programs offered as part of fulfilling local labour market openings. New program development can also be supported with these data.

Please reach out if you are interested in learning more and being part of our national expansion in providing a LMI-informed upskilling platform that provides incremental new revenue to PSE institutions. 

Private:Public 

A while ago I explored some educational ratiocinations – some reasoned random thoughts (and linguistic ratios) on the future of education. The takeaway for me there is how we position the sector to address Canada’s three-legged productivity problem, which is helping employers to:

  • Conduct research and innovation
  • Derisk new technology adoption, and
  • Engage in education and upskilling.

Postsecondary education is a primary enabler of the innovation economy. Private:public partnerships are key to realizing the benefits of both private and public investments in education. eCampusOntario supports partnerships through micro-credentials and upskilling and through research and innovation via the Ontario Collaborative Innovation Platform

Within this discussion we should be asking ourselves: is PSE a public or a private good?

Most working in the sector would say it is both. York University President Rhonda Lenton nicely outlines the public value of postsecondary education in supporting personal resilience, the ability to continue to learn and to use technology systematically through disruptions and career changes. Higher education is no longer a scarce resource for many. And the current no- and slow-growth economic context has made the public value of postsecondary education more diffuse and difficult to define for a generation reared in an environment that has seen reduced per capita incomes, housing expense volatility and strained public services like healthcare. Or, to put it in Nate Silver’s terms, the river is washing away the village. 

In this context, it is incumbent on us all to continue to take what is usefully learned from the past while remaking the postsecondary education system for the future. Partnerships and porosity of institutions are paramount, as is the need for new models and ways of doing things. We have pedagogical and technological debt to amortize. We can do this without mortgaging our future any further.

Our past informs the value of our credentials. Our future is meeting learners at every age and stage of life. Our present is adapting how we deliver our credentials.

At eCampusOntario, we are focused on supporting our members to leverage foresight, embrace digital transformation, drive affordable learning, all while pivoting to the new normal of supporting our learners for the future. This includes supporting the economy with reskilling, upskilling and micro-credential learning, supporting economic resiliency with international learners and local workers, and scaling digital transformation and digital by design education.